Andover Lymphedema Therapy, LLC

Providing in-home treatment of lymphedema

Outpatient therapy in the comfort of your own home

Are you uncomfortable going to a busy clinic? Do you have difficulty with transportation to appointments? Are you working from home? Do you have difficulty getting consistent childcare? Mobile outpatient Physical Therapy can solve all these problems by providing treatment in the comfort of your own home. Lymphedema treatment when you need it, where you live.

Complete Decongestive Therapy

CDT is the standard of care in the treatment of Lymphedema. It incorporates two phases: The first, or acute phase combines Manual Lymph Drainage (MLD), multi-layer compression bandaging, meticulous skin care, and exercise to decongest the affected area and reduce fluid volume. The second, or maintenance phase transitions management of the condition to a long-term compression garment. Dr. West will guide you through both phases of treatment until you are independent and comfortable with managing your condition on your own.

Manual Lymph Drainage

Manual Lymph Drainage (MLD) is a method of helping to open and clear lymphatic channels and redirect lymphatic fluid to healthy vessels in order to reduce the excess fluid volume in the affected area. It is part of the standard of care for Lymphedema treatment: Complete Decongestive Therapy (CDT)

Compression Bandaging

Compression is key to reducing Lymphedema and keeping it reduced. As part of CDT, multi-layer compression bandaging, using a special type of bandage that does not stretch, is used to meet that goal. 

Skin Care

Long term exposure to excess lymphatic fluid in the tissues causes the skin to be more prone to infections. As part of your treatment plan, you will be thoroughly educated on how to properly care for your skin in order to prevent infections. 

Exercise to help with fluid movement

Lymphatic fluid is cleared normally with the help of the 'muscle pump.' When muscles are working, they help move the fluid out of the affected area. An exercise program will be developed just for you as part of your comprehensive treatment program.

Compression Garments

The final phase of Lymphedema treatment is to get you set up with the most appropriate compression garment or device to maintain the fluid reduction achieved during the first phase of treatment. You will be expertly measured and the appropriate solution will be determined. This includes custom made garments.

Strengthening After Breast Cancer

Recent research has confirmed that not only is strengthening after breast cancer ok, it is beneficial. With a series of four appointments, you can be set up with a program to help reduce the swelling in your arm or even to help prevent it from starting in the first place.

After Hours Availability

Have a question about your exercises? Having a problem with the bandages or with your compression garment? No need to wait until your next appointment. After hours consultation is always available and encouraged to nip problems in the bud quickly. 


Dr. West

Dr. Judi West, owner of Andover Lymphedema Therapy LLC, is a Doctor of Physical Therapy (DPT) and Certified Lymphedema Therapist (CLT). She holds the designation of Expert Clinician from the National Lymphedema Network. For more than 15 years, Dr. West has successfully treated patients with Lymphedema. Her goal is to work with you to reduce the fluid in your arm, leg, or chest and get you set-up with a home program to keep it reduced. She is passionate about educating you in everything you need to manage your swelling in the future.


Lymphedema is scary. Fortunately, I have Dr. Judith West as my therapist. In the convenience and comfort of my home, Dr. West treated me with knowledge, professionalism, compassion and care. She listened to and respected my concerns. She found solutions that worked for me. Dr. West is an advocate for her patients and I am less afraid because she is on my side.    


Mel G


I was lucky enough to have Dr Judi West recommended as a lymphedema therapist. She was professional and extremely friendly She answered all my questions and explained every step of the therapy. Judi helped me get the proper compression sleeves and gloves. Best of all she came to my home for the sessions I feel so much better and more comfortable now. . I would highly recommend her to anyone.   

Fran Z. 

 My appointments with Judi were very informative. I learned a lot about my Lymphedema. She was friendly and easy to talk too I could ask her anything and she had all the answers. I am going to miss my visits with her.

Carol S.                                                                                    

Judi West PT DPT CLT provided me Lymphedema Massages in the comfort of my home. She is thorough in all she does. She also measured and ordered my compression sleeve. This is a great benefit; it has been impossible to find someone to provide sleeve/measurement, let alone in the comfort of my home. She was punctual, polite, professional and she consistently informed of my progress. Her bedside manner is stellar. If there were 100 stars to give her I would! She has provided great customer experience and I highly recommend her services.   


Julia P.

Judi is an extraordinary Lymphedema therapist!!! I have gone to many of them and she is the best.. She is very caring and always wants the best for you!!! I consider myself lucky to have her caring for me!!! 

Fran W.    


Medicare B, BCBS, FSA/HSA
Accepting Med B assignment, all
Blue Cross Blue Shield (BCBS) products, Flexible Spending Account (FSA) or Health Savings Account (HSA) benefits

We are out-of-network for all other insurances including non-BCBS Medicare Advantage plans. You can request a superbill that you can submit to your insurance company for reimbursement if you wish, but you are responsible for all charges at the time of service. A Good Faith Estimate (GFE) of total treatment cost will be provided prior to your first appointment.

Clinic Fees
Evaluation and first treatment        $200
Follow-up visits                                 $150
Sleeve fitting and follow-up           $300
SABC Program                                  $475
Phone-calls shorter than 10 minutes no charge        

For Appointments


(978) 494-4346                         

Fax an order

(978) 473-8886

Service Area

Serving the Merrimack Valley, Newburyport and surrounding towns,  and southern New Hampshire area including Salem, Plaistow, Atkinson, and Newton areas. All other towns visited by request if schedule allows.  


Notice of Privacy Practices


This notice is to inform you about Andover Lymphedema Therapy, LLC’s privacy practices and legal duties related to protection of the privacy of your medical or health records that we create or receive. This notice also explains your rights regarding your health information and the Andover Lymphedema Therapy, LLC’s responsibilities. As explained below, we are required by law to ensure that medical or health information that identifies you is kept private.

If you have any questions about the content of this Notice of Privacy Practices, if you need to contact someone at Andover Lymphedema Therapy, LLC about any of the information contained in this Notice of Privacy Practices, or if you have a complaint about Andover Lymphedema Therapy, LLC, you may contact the Privacy Office at:

Andover Lymphedema Therapy, LLC
80 Sutton Hill Rd
North Andover, MA 01845
(978) 494-4346 

I. What is Protected Health Information?
Protected Health Information (PHI) is information which Andover Lymphedema Therapy, LLC gathers about your past, present or future health or condition, about the provision of health care to you, or about payment for health care. Whether based upon our confidentiality policies, or applicable law, Andover Lymphedema Therapy, LLC has a long-standing commitment to protect your privacy and any personal health information that we hold about you. Under federal law, we are required to give you this Notice about our privacy practices that explains how, when, and why we may use or disclose your PHI. You may request a copy of the notice from Andover Lymphedema Therapy, LLC.
II. How May Andover Lymphedema Therapy, LLC Use and Disclose Your PHI?
In order to provide services to you, Andover Lymphedema Therapy, LLC must use and disclose Protected Health Information in a variety of ways. The following are examples of the types of uses and disclosures of PHI that are permitted without your authorization. Generally, the Department may use or disclose your PHI as follows: III.
• For Treatment: Andover Lymphedema Therapy, LLC may use PHI about you to provide you with treatment or services. For example, your treatment team members may internally discuss your PHI in order to develop and carry out a plan for your services. Andover Lymphedema Therapy, LLC may also disclose PHI about you to people or service providers outside the business who may be involved in your medical care, but only the minimum necessary amount of information will be used or disclosed to carry this out. 

• To Obtain Payment: Andover Lymphedema Therapy, LLC may use or disclose your PHI in order to bill and collect payment for your health care services. For example, Andover Lymphedema Therapy, LLC may release portions of your PHI to the Social Security Office or the Center for Medicare & Medicaid Services (CMS). 

• For Health Care Operations: Andover Lymphedema Therapy, LLC may use or disclose your PHI in the course of operating the business. These uses and disclosures are necessary to run our programs including ensuring that all of our patients receive quality care. For example, we may use your PHI for quality improvement to review our treatment and services and to evaluate the performance of Andover Lymphedema Therapy, LLC and/or provider staff in caring for you. We may also disclose information to doctors, nurses, technicians, physical therapy students and other personnel as listed above for review and learning purposes. It may also be necessary to obtain or exchange your information with other Massachusetts state agencies. 
The law provides that we may use or disclose your PHI without consent or authorization in the following circumstances: 

When Required By Law and For Specific Governmental Functions: Andover Lymphedema Therapy, LLC may disclose PHI when a law requires that we report information about suspected abuse, neglect or domestic violence, or relating to suspected criminal activity, or in response to a court order. We may also disclose PHI to authorities that monitor compliance with these privacy requirements. We may also disclose PHI to government benefit programs relating to eligibility and enrollment, such as Medicare, and for national security reasons, such as protection of the President.
For Public Health and Safety Activities: Andover Lymphedema Therapy, LLC may disclose PHI when we are required to collect information about disease or injury, or to report vital statistics to a public health authority, reporting adverse medication reactions, product recalls, or preventing disease.
For Health Oversight Activities: Andover Lymphedema Therapy, LLC may disclose PHI within the business or to other agencies responsible for monitoring the health care system for such purposes as reporting or investigation of unusual incidents, and monitoring of the Medicare program.
Relating to Decedents: Andover Lymphedema Therapy, LLC may disclose PHI related to a death to coroners, medical examiners, or funeral directors, and to organ procurement organizations relating to organ, eye, or tissue donations or transplants. Information may also be disclosed in relation to internal or external investigations.
For Research, Audit or Evaluation Purposes: In certain circumstances, and under the oversight of a research review committee, Andover Lymphedema Therapy, LLC may disclose PHI to approved researchers and their designees in order to assist research.
To Respond to Lawsuits and Legal Actions: Andover Lymphedema Therapy, LLC may share health information about you in response to a court or administrative order, or in response to a subpoena to the extent authorized by state law or federal law, including but not limited to G.L. c. 123B, § 17 (DDS Records Confidentiality); G.L. c. 66A, § 2 (Fair Information Practices Act); G.L. c. 111, § 70(f) (HIV testing); G.L. c. 111B, § 11 (alcohol treatment); and G.L. c. 111E, § 18 (drug treatment).
To Avert Threat(s) to Health or Safety: In order to avoid a serious threat to health or safety, Andover Lymphedema Therapy, LLC may disclose PHI as necessary to law enforcement or other persons who can reasonably prevent or lessen the threat of harm.

Uses and Disclosures of PHI Requiring your Authorization.

For uses and disclosures other than treatment, payment and healthcare operations purposes we are required to have your written authorization, unless the use or disclosure falls within one of the exceptions described above. Authorizations may be revoked at any time to stop future uses/disclosures except to the extent that we have already undertaken an action in reliance upon your authorization.
IV. Limited Uses and Disclosures to Families, Friends, and Others Provided You Do Not Object
We may disclose a limited amount of your PHI to families, friends, or others involved in your care if we inform you about the disclosure in advance and you do not object, as long as the law does not otherwise prohibit the disclosure. V. Your Preference(s) for How Andover Lymphedema Therapy, LLC Shares Your Protected Health Information.
For certain health information you can inform Andover Lymphedema Therapy, LLC your preferences for how/what we may share. In these cases, you have both the right and choice to inform Andover Lymphedema Therapy, LLC to:
• Share information with your family, close friends, or others involved in your care; 

• Share information in a disaster relief situation; 

• Include your information in a hospital/facility directory; 

• Contact you for fundraising efforts. 

• If you are not able to tell us your preferences, for example if you are unconscious, Andover Lymphedema Therapy, LLC may share your information if we believe it is in your best interest. We may also share your information when necessary to lessen a serious and imminent threat to health or safety. 
 VI. Prohibited Disclosures
Andover Lymphedema Therapy, LLC will never use or disclose your protected health information for marketing purposes, for sale of your information, or for most sharing of your physical therapy notes unless you have provided your written permission authorizing such.
VII. Your Rights Regarding Your Protected Health Information
You have the following rights relating to your protected health information:
• To Obtain a Copy of this Notice of Privacy Practices:
You may ask Andover Lymphedema Therapy, LLC for a paper copy of this notice at any time. 

• To Inspect and Request a Copy of Your PHI:
Unless access to your records is restricted for clear and documented treatment reasons, you have a right to inspect and obtain a copy of your paper and electronic protected health information upon your written request. A request should be made to Andover Lymphedema Therapy, LLC. Andover Lymphedema Therapy, LLC will respond to your request within 30 days. If you want copies of your PHI, a charge may be assessed. 

• To Choose Someone to Act for You:
If you have given someone medical power of attorney or if someone is your legal guardian, that person may exercise your rights and make choices about your health information to the extent authorized by law. Andover Lymphedema Therapy, LLC will respect the requests/choices of your legally authorized representative to the extent authorized by law. 

• To Request Restrictions on Uses/Disclosures:
You have the right to ask that Andover Lymphedema Therapy, LLC limit how we use or disclose your PHI or request that Andover Lymphedema Therapy, LLC not use or share certain health information for treatment, payment, or health care operations. Andover Lymphedema Therapy, LLC will consider your request, but is not legally bound to agree to the restriction if it may affect your care or service provision. If you pay for service or health care items out-of-pocket in full, you can ask that Andover Lymphedema Therapy, LLC not share that information for the purposes of payment or our operations with your health insurer. 

• To Choose How We May Contact You:
You have the right to ask that Andover Lymphedema Therapy, LLC send you information at an alternative address or by an alternative means; including request(s) that we contact you by confidential communications. 

• To Request Amendment of your PHI:
If you believe there is a mistake or missing information in our record of your PHI, you may request, in writing, that Andover Lymphedema Therapy, LLC correct or add to the record. Andover Lymphedema Therapy, LLC will respond within 60 days of receiving your request. Any denial will state the reason for denial and explain your rights to have the request and denial, along with any statement in response that you provide, appended to your PHI. 

• To Request an Accounting of What Disclosures Have Been Made:
In certain circumstances, you have a right to get a list of when, to whom, for what purpose, and what content of your PHI has been released. 

• To File a Complaint:
If you think Andover Lymphedema Therapy, LLC may have violated your privacy rights, or you disagree with a decision that Andover Lymphedema Therapy, LLC has made about access to your PHI, you may file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or by visiting HHS’s Website at: The Department will take no retaliatory action against you if you make such a complaint. 

VIII. Andover Lymphedema Therapy, LLC Privacy and Security Responsibilities Andover Lymphedema Therapy, LLC has the following responsibilities relating to your protected health information:
• Protect the Privacy of Your Health Information: Andover Lymphedema Therapy, LLC is required by law to maintain the privacy and security of your protected health information. 

• Notify You of Breaches: Andover Lymphedema Therapy, LLC will contact you promptly if there is a breach of security that may have compromised the privacy or security of your unsecured health information. 

• Notice of Privacy Practices: Andover Lymphedema Therapy, LLC must adhere to the duties and privacy practices described in this notice and make copies of such available to you. 

• Authorized Uses and Disclosures: Andover Lymphedema Therapy, LLC will not use or share your information other than as described in this notice unless authorized by you in writing. You may also change your mind and revoke your authorization at any time by contacting Andover Lymphedema Therapy, LLC in writing. 

For additional information see: 

Application and Effective Date: 
This notice is effective as of October 7, 2020. Andover Lymphedema Therapy, LLC reserves the right to make changes to its privacy practices and the terms of this Notice at any time. The new notice will be available upon request from Andover Lymphedema Therapy, LLC. 

© Copyright 2023 Andover Lymphedema Therapy, LLC - All Rights Reserved


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